Privacy Policy – Vol Smaak Cateringservice

Vol Smaak Cateringservice
Kleinstraat 10A, 6325 CW Berg en Terblijt, Netherlands
Chamber of Commerce: 97675989
Establishment number: 000062888781
Telephone: +31 6 51 75 91 63
E-mail: info@volsmaakcatering.nl
Sole proprietorship

1. Introduction

Vol Smaak Cateringservice (hereinafter: “Vol Smaak”) attaches great importance to protecting your personal data.
This privacy policy explains which data we collect, why we do so and how we protect it.

Vol Smaak processes personal data in accordance with the General Data Protection Regulation (GDPR).

2. Personal data we process

Vol Smaak processes personal data you provide to us when:

placing an order through our webshop;
completing the contact form or sending an e-mail;
requesting a quote;
signing up for a newsletter (where applicable).

We may process the following data:

First and last name
Company name (where applicable)
Address details (billing and delivery address)
Telephone number
E-mail address
Order and payment information
Any dietary requirements or allergy information (if provided voluntarily)

3. Purposes of data processing

Vol Smaak processes your data solely for the following purposes:

Performance of the agreement – to process and deliver orders and to stay in touch.
Invoicing and administration – for financial settlement and statutory obligations.
Customer service – to handle questions or complaints properly.
Marketing and newsletters – only with your explicit consent.
Website optimisation – anonymous data may be used to improve our service.

4. Legal basis for processing

We process personal data only on one of the following grounds:

performance of an agreement (such as an order or a quote);
a statutory obligation (for example the duty to keep records);
legitimate interest (such as customer service or marketing to existing customers);
consent of the data subject (for the newsletter or contact form).

5. Retention periods

Vol Smaak does not keep personal data longer than is necessary for the purpose for which it was collected, unless a statutory retention period applies.

Order and invoice data: 7 years (tax retention obligation)
Contact details: no more than 1 year after the last contact, unless the customer relationship continues
Newsletter data: until you unsubscribe

6. Sharing personal data

Vol Smaak does not sell your data to third parties.
Data is shared with third parties only where this is necessary to perform the agreement or to comply with a statutory obligation.

We work exclusively with parties that handle personal data carefully, such as:

the payment provider (for processing payments);
the delivery service (for delivering orders);
the web host or webshop software provider (for technical support).

Vol Smaak has concluded data processing agreements with these parties to safeguard your privacy.

7. Security of personal data

Vol Smaak takes appropriate technical and organisational measures to prevent misuse, loss and unauthorised access.
Our website uses an SSL certificate (recognisable by “https://”) for secure data transfer.

8. Cookies

Our website uses only functional and analytical cookies that do not infringe your privacy.
Cookies are used to make the website work properly and to collect anonymous statistics.

On your first visit to the website you are informed about the use of cookies.
You can disable cookies through your browser settings.

9. Your rights

You have the right to:

access your personal data;
have it corrected or erased;
object to processing;
withdraw your consent;
have data transferred (data portability).

You can send a request to info@volsmaakcatering.nl.
Vol Smaak responds to your request within one month.

10. Complaints

Are you dissatisfied with how we handle your data?
Please contact us at info@volsmaakcatering.nl.
If we cannot resolve it together, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) via www.autoriteitpersoonsgegevens.nl.

11. Changes to this privacy policy

Vol Smaak reserves the right to amend this privacy policy.
Changes are published on this page with an updated date.
The most recent version always applies.

Last updated: October 2025